Privacy Policy

Effective Date: February 1, 2026
Website: www.haydenbrowne.com
Business Name: Hayden Browne | Digital Marketing
Contact: hello@haydenbrowne.com

Hayden Browne | Digital Marketing is operated by Hayden Browne as an individual/sole proprietor based in Canada.

This Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected when you visit this website, contact us, or work with us.

Quick Summary

In short:

We collect the information you choose to send us, such as your name, email address, phone number, business name, website, and project details.
We use this information to respond to inquiries, provide digital marketing services, manage client communication, and support business operations.
We use Wix to host and operate the website.
We use Google Analytics to understand website traffic and performance.
We use Google Workspace for email communication, document storage, and business administration.
We do not sell personal information.
You can contact us at hello@haydenbrowne.com with privacy questions or requests.

1. Information We Collect

We collect personal information only as needed to respond to inquiries, provide services, operate the website, and manage business activities.

Information You Provide

When you complete a contact form, email us, or otherwise communicate with us, we may collect:

Name
Email address
Phone number
Business name
Website URL
Message or inquiry details
Any other information you choose to provide

The website contact form may ask for your name, email, phone number, business name, website, and message.

Information Collected During Client Work

If you become a prospective client or client, we may also collect information needed for onboarding, service delivery, invoicing, or project communication, such as:

Mailing address
Billing address
Job title
Company or business information
Project details
Website, analytics, advertising, marketing, or account access details where needed to provide services
Information needed for invoicing, recordkeeping, and business administration

Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.

This may include:

Browser type
Device information
Pages visited
Time spent on the website
Referring pages or websites
Approximate location
Interactions with website content

2. How We Collect Information

We may collect personal information when you:

Visit the website
Submit a contact form
Send an email
Request a consultation
Communicate about services
Become a client
Provide information needed for a proposal, project, invoice, or service delivery

We may also collect limited technical and usage information through cookies and analytics tools.

3. How We Use Personal Information

We use personal information for reasonable business purposes, including to:

Respond to inquiries
Communicate with prospective clients and clients
Provide digital marketing services
Prepare proposals, estimates, or recommendations
Manage client relationships
Deliver website, marketing, analytics, advertising, or strategy work
Send service-related communications
Manage invoicing, accounting, and business records
Improve the website and services
Understand how visitors use the website
Protect website functionality and security
Comply with legal, accounting, tax, or regulatory obligations

We do not currently send newsletters or promotional email campaigns.

If marketing emails are introduced in the future, we will provide a way to opt in or unsubscribe where required by applicable law.

4. Cookies and Google Analytics

This website uses cookies and similar technologies, including cookies used by Google Analytics.

Google Analytics helps us understand website traffic, visitor behaviour, page performance, and marketing effectiveness. This may include information such as browser type, device information, pages visited, referring pages, approximate location, and interactions with the website.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

5. Third-Party Service Providers

We use third-party tools and service providers to help operate the website and business.

These include:

Wix for website hosting, website functionality, and form submissions
Google Analytics for website analytics
Google Workspace for email communication, document storage, and business administration
Go High Level, including white-labeled CRM and automation tools, for customer relationship management, lead management, client communication, workflow automation, and related business administration

We may also use service providers for CRM, invoicing, accounting, project management, website operations, or service delivery.

These providers may process limited personal information only as needed to provide their services.

6. How We Share Personal Information

We do not sell personal information.

We may share limited personal information with trusted service providers that help us:

Operate and host the website
Manage form submissions
Provide analytics
Communicate by email
Manage business administration
Support CRM, invoicing, accounting, or project delivery
Comply with legal obligations

We may also disclose personal information if required by law, legal process, government request, or to protect our rights, property, users, clients, or business.

7. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected.

This may include retaining information for:

Communication
Service delivery
Client relationship management
Legal, tax, or accounting obligations
Legitimate business records
Dispute resolution
Business administration

When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it as appropriate.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, loss, or misuse.

However, no website, email system, or method of electronic storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

9. International Transfers

Some service providers, including Wix, Google and Go High Level, may store or process information outside of Canada.

When personal information is processed outside your province, territory, or country, it may be subject to the laws of that jurisdiction.

10. Consent and Legal Basis

When you submit a contact form, send us an email, request a consultation, or provide information as part of a client relationship, we use that information for the purposes that are clear and reasonable in the circumstances. This may include responding to your inquiry, communicating with you, preparing proposals, providing services, managing client work, and handling related business administration.

Where required by applicable privacy law, we collect, use, or disclose personal information with your consent. Consent may be express or implied, depending on the nature of the information, the purpose of collection, and the circumstances.

Depending on your location and the applicable law, we may rely on one or more legal bases to process personal information, including:

Your consent
Responding to your request
Preparing for or performing a contract
Providing services
Maintaining legitimate business records
Complying with legal, tax, accounting, or regulatory obligations
Operating and improving the website and business

You may withdraw consent where applicable, subject to legal or contractual restrictions.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, where applicable
Withdraw consent, where applicable
Ask questions about how your information is collected, used, disclosed, or retained
Object to or restrict certain processing, where applicable
Request information about how your personal information is handled

Some privacy rights depend on where you live and which laws apply. If you are located in Canada, the European Economic Area, the United Kingdom, California, or another jurisdiction with specific privacy laws, you may have additional rights regarding your personal information.

We do not sell personal information.

To make a privacy request, contact: hello@haydenbrowne.com

We may need to verify your identity before responding to certain requests.

12. Children's Privacy

This website and our services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Links

This website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal obligations, or privacy practices.

When this Privacy Policy is updated, the effective date at the top of this page will be revised.

15. Contact Us

For questions about this Privacy Policy or how personal information is handled, please contact:

Hayden Browne | Digital Marketing
Email: hello@haydenbrowne.com